Refund policy
Return and Refund Policy
Thank you for shopping with us at spred. We understand the importance of your satisfaction with our food products. While we strive to provide the highest quality items, we recognise that issues may arise.
Eligibility
Due to the nature of our food products, we do not accept returns. However, we offer replacements or refunds for items that arrive damaged or defective.
Starting a Return
If you receive a damaged or defective item, please contact us at admin@garlicspred.com within 30 days of receiving your order. We'll work with you to arrange for a replacement or refund.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We'll work with you to evaluate the issue and provide an appropriate resolution.
Exceptions
While we cannot accept returns for our food products, we want to ensure your satisfaction. If you have any concerns about your order, please don't hesitate to reach out to us.
Refunds
If a refund is deemed necessary, we will issue a refund to the original form of payment used for the purchase. Refunds may take up to 7 working days to appear in your account, depending on your payment provider.
We appreciate your understanding and cooperation in adhering to our return and refund policy. If you have any further questions or concerns, please don't hesitate to reach out to us at admin@spred.com.